Because digital downloads cannot be “returned,” all patterns are non-refundable. If you have questions about the pattern prior to purchase, please reach out to firstname.lastname@example.org and I will do my best to answer your questions and concerns.
Patterns are delivered as a digital download. You will receive two emails from us: 1. An order confirmation + 2. A link to download and save your PDF.
When you check out, please use an email you have access to. Your pattern will be delivered to the email address that you provide.
Right now, I have a limited selection of physical patterns, but hope to change that soon! When checking out, you may have the option to select a digital or physical pattern. If you select a physical pattern, you will be charged the same price as a digital pattern, plus shipping and handling. Your pattern packet includes a full color pattern, hole punched and paper clipped. You will also receive a link in your email to a digital pattern at the time of purchase.
I do not accept returns on physical patterns. If you have questions about the pattern prior to purchase, please reach out to email@example.com and I will do my best to answer your questions and concerns.
If you need assistance with your pattern, please do not hesitate to reach out to me via email at firstname.lastname@example.org
If you signed up for my email list but have not received a welcome email, or you have ONLY received a welcome email for some weeks, please add ‘hello@crababblecrafts’ to your email contacts. Sometimes email providers filter out newsletter emails, so check your junk box as well!